WH SelfInvest (Support) Forum

I just want to let you know, that I tried to log in today and it worked.
I didn't change anything.
So this must have been an issue on the server or something.

Anyway, it works now, so it's all good.
Thanks for your time.

I have a laptop with another windows version on it. I will try installing it there first, to see if it's got something to do with the system. This one is not installed on VirtualBox, so this can rule out several more possible causes. If this still gives me problems, I'll contact the support desk. In...

I removed NanoTrader Free completely. Redownloaded the installation from the website. Did the installation as Administrator. Started the application. Entered my login data. But now it says "The permissions could not be retrieved. Please try again later." I re-checked if all firewalls are disabled an...

When trying to start NanoTrader Free, the applications gives me the following message: "The current version of NanoTrader is not supported any more. Please click 'OK' to upgrade." When I press "Load Update" in de next dialog, an attempt is made to download an upgrade. This fails, unfortunately. I'm ...